Cookie Policy

By using this website, you signify your acceptance of the use of cookies on this website, as set out in this Cookie Policy. If you do not accept the use of cookies on this website as described, please stop using the website or disable the relevant cookies. Your continued use of RCI websites following the posting of changes to this Cookie Policy will mean you accept those changes.

1. What are cookies and how are they used on this website?


Cookies are text files generated by a website and placed on your computer or on any other device you are using to access the website. Cookies are used on this website for various purposes including to evaluate, develop and track website usage, improve the user experience and facilitate exchange and travel bookings, help your browser navigate through this website, and collect standard internet log information and visitor behaviour information. . Cookies from third parties are used by our Analytics provider to provide statistical reports for us on website activity. The table below contains further details about the cookies used and their purposes.


No cookies on this website capture a user's name or other information that would identify the user personally. They merely identify a computer or other device. All information collected by cookies on this website is aggregated and therefore anonymous.


Session cookies do not store information on the hard disk of your computer or other device and they expire at the end of your browsing session i.e. when you close your browser window the session cookie and information it collected is deleted. Persistent cookies are stored on your computer or other device and they remain there after you close your session until you delete them manually or until your browser deletes them based on the pre-determined period contained within the persistent cookie's file. This website uses both, see the table below.


First party cookies are set by us. Third party cookies are set by other organisations. This website uses both first party and third party cookies, see the table below. Section 2 below contains detailed information about the use of third party cookies in particular marketing and analytics cookies.


2. How are our cookies categorised?


We have decided to categorise cookies used on our website based on the UK International Chamber of Commerce's cookie guide, as follows:

  • Cookies "strictly necessary" for functionality of this website's platform. These cookies are essential in order to enable users to move around this website and use its features.


  • "Performance" cookies which collect information about how users navigate this website, for instance which pages users access most frequently. They identify how users interact with our website, find out which pages seem to hold people up, which pages are not used often, which pages take a long time to load, what pages users tend to visit and in what order. All of this helps us to refine and develop our website to try and make them more usable when a user visits us again in future.


  • "Functionality" cookies which allow this website to remember choices you make


For more general information about cookies and how to disable them through your browser, visit Contact us (see Section 5) if you have questions about the cookies used on this website.


Cookie type

Cookie purpose

Life of cookie: persistent or session?

First or third party cookie?

Category of cookie as defined in the ICC UK Cookie Guide

Privacy impact (low/mid/high)

Essential transactional functionality

Essential for core shopping and booking functions, primarily to maintain navigation state and booking information during a browser session. Without this cookie the booking process on this website will not function.


First party

Essential and functionality


Low – Technical details only relating to login, transaction requirements.


Supporting transactional functionality

Supports the core searching, transaction and booking functions (see above).

Persistent based upon default browser cookie expiration time

First party


Low – Non personal.

Navigation analytics

To evaluate a user's use of this website and compile reports on user activity. A third party (eg Omniture) stores the information collected by the cookie. It may disclose the information to third parties where required by law or where such third parties process the information on behalf of eg Omniture.

The data collected is used for managing the performance and design of this website.

Persistent based upon default browser cookie expiration time

First party and third party


Mid – Non personal


3. Does the policy apply to linked websites?

Our websites may contain links to other websites. This cookie policy only applies to this website so when you link to other websites you should read their own cookie policies.


4. How do we update this cookie policy?

We keep our cookie policy under regular review and we will place any updates on our webpage. This privacy policy was last updated in August 2012


5. Who can I contact if I have queries about this cookie policy?

Please contact us if you have any questions about our cookie policy or information we hold about you.


By email:


On the web visit: Contact us


Or write to us at: RCI Europe & Middle East, Kettering Parkway, Kettering, Northants NN15 6EY.