RCI is aware that entities not affiliated with RCI are contacting timeshare owners ("Owners") and incorrectly stating or implying that they are RCI, authorized by RCI to make offers, or they are affiliated with RCI. These entities may offer to assist in the sale or rental of Owners' timeshare interests for an upfront fee (e.g. offering rental services for Owners' "Getaway Weeks" or "Bonus Weeks" for an up-front fee), or they may invite an Owner to attend an informational "RCI Update meeting" to discuss updates to RCI exchange programs. Please exercise caution if you are contacted by anyone claiming to be related to RCI and call RCI directly at 877-968-7476 (RCI Points® Members) or 800-338-7777 (RCI® Weeks Members) with any questions.
RCI also has been informed that certain resale service providers are offering to sell the timeshare interests of Owners, some of whom are RCI members, and thereby relieve the Owner of her or his ongoing maintenance fee obligation, in exchange for payment of up-front fees and execution of a power of attorney to sell the Owner's timeshare interest. Owners receiving such offers may wish to consult with an attorney and/or their resort to confirm that a transfer of ownership and the corresponding maintenance fee obligation will occur as represented and any resulting sale or rental will be honored.
RCI values its members and supports efforts by the American Resort Development Association (ARDA) and American Resort Development Association-Resort Owners Coalition to help consumers and timeshare owners navigate through the secondary market. While some entities are legitimate resellers or rental agents of timeshare inventory, others are not. For additional information, please see ARDA's ROC website consumer advisories.
If you feel that you have been a victim of one of these scams, please contact your state's attorney general's office or if the need arises, your local law enforcement may be able to assist you.